Service Offerings

At Paxton Products, we’re committed to keeping your systems running at peak performance. Our comprehensive Service Program offers both on-site and remote support to ensure minimal downtime and maximum efficiency for your operations.

Whether you need assistance with installation, routine maintenance, or remote support, our expert technicians are ready to help.

Our Service Offerings Include:

Installation Services
Maintenance Audits
General Repair
Remote Service & Support
Customized Maintenance Course

*In person service offerings currently limited to continental US locations. For service requests outside of the continental US, remote service offerings are available.

Installation Services:

When you purchase a Paxton system, you have the option to include professional installation services. Our experienced technicians will ensure your equipment is installed correctly, efficiently and optimized for your specific line and setup.

Maintenance Audits:

Stay ahead of issues with a proactive system audit. A Paxton technician will visit your facility to assess your system’s condition, identify potential maintenance needs, and recommend preventative strategies to keep everything running smoothly.

General Repair:

If your Paxton system isn’t performing as expected, our service team can come onsite to diagnose and repair any issues. We’ll work quickly to restore performance and minimize disruption.

Remote Service & Support:

Need immediate assistance? Our technicians provide remote service via phone or video call to help resolve issues quickly. This is ideal for minimizing downtime without waiting for an onsite visit.

Customized Maintenance Course:

Empower your maintenance team with hands-on training. Our technicians will develop a custom maintenance schedule tailored to your system, followed by 1-on-1 training with your staff. This training builds confidence and ensures your team knows how to perform preventative maintenance that keeps your system operating at full capacity.

Safeguard your Paxton Products Warranty:

Paxton Products guarantees its standard PX-Series, AT-Series and XT-Series blowers, including the PX-200 PowerDry blower, against defects in the materials and workmanship for the 3-year Warranty period for new systems and a 1-year Warranty for new blower heads. For the warranty to apply, the product must be installed and operated in accordance with the manufacturing specifications and the installation & maintenance instructions provided by Paxton using Paxton-provided replacement filters, belts and idler assemblies. By utilizing the Paxton Service Program for Installation or Maintenance requirements you are further safeguarding your line in accordance with the Paxton warranty.

Requesting Service

To receive a service quote or schedule support:

Use our Request a Quote form
Email us at sales@paxtonproducts.com
Call us at 513-891-7485

Please allow up to 48 hours for standard service quote turnaround.

For urgent needs, call us directly for immediate assistance.